6-point scale of disagree to agree

Likert Scales: Friend or Foe?. Pitfalls and caveats that survey

Noor MAIZURA, Lecturer, PhD in Computer Science, Universiti Malaysia Terengganu, Kuala Terengganu, umt, School of Informatics and Applied Mathematics

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Fathilah ISMAIL, Universiti Malaysia Terengganu, Kuala Terengganu, umt, Department of Economics