An Instacart worker shares a bizarre encounter where a half-dressed customer makes a disturbing offer for "extra fun" during a pizza delivery. This story highlights the unexpected situations faced by gig economy workers.
DoorDash Driver Reveals How Tipping Affects Delivery Time, Shows McDonald's Order That Has Been Sitting For An Hour Before Being Picked Up
Instacart Customer Etiquette. Dear Instacart Shoppers (customers)…, by Ariane E.
Jason Mustian
People are luring Instacart shoppers with big tips — and then changing them to zero
The Golden Age of Working for Delivery Apps Is Over, Gig Workers Say
What other industry would allow that?': What it's like to work for service apps - National
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Tipping Generously — And Why I Want To Destroy Our Tipping Culture
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PDF) When gig workers become essential: Leveraging customer moral self-awareness beyond COVID-19
Jason Mustian
Docs challenge Instacart claim that all tips go to workers
Heroes from above but not (always) from within? Gig workers' reactions to the sudden public moralization of their work - ScienceDirect