Instacart's harsh ratings system hurts grocery delivery people

Our livelihoods depend on a ratings system that must change.

Thanks Instacart! This won't backfire at all, and those who tip afterward? 🤷 : r/assholedesign

Instacart is such a rip off. Is it taking advantage of the situation to gouge customers? - Quora

This is their policy that Instacart fails to enforce. Hurting many shoppers. We are unable to defend poor ratings. This has all the markings of a class action suit. : r/InstacartShoppers

Guess who was too drunk to get delivery? : r/InstacartShoppers

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Don't know what I keep doing wrong but my rating keeps slowly going down. And with no reason behind it, I'm sure. On another note, I hate this new rating system. It makes no sense. : r/InstacartShoppers

Unfair ratings cost some Instacart shoppers hundreds a week - Los Angeles Times

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Instacart's Impact on America's Grocery Industry, by the Numbers

P2PI Sept/Oct 2023 by ensembleiq - Issuu

Instacart shoppers challenge ratings system - ABC News